Audax India at LEL 2017 Jacket

Cycling Jacket Size	XS/36, SMALL/38, MEDIUM/40, LARGE/42, XL/44, 2XL/46, 3XL/48

Raise return/exchange request within 7 days of receiving the item. In case of item looking used or wrong item sent, please raise the issue on the same day by email or maximum early next day. After 7 days we cannot help with the issue of "item looks used."

We process returns/refunds for defective/ wrong items received.

For size issues there are no returns/refunds, just exchanges. Exchanges are not promised (to avoid policy abuse) but we generally help, and issue store credit if your correct size is not available with us. Items returned must be sent to us in unused, unworn condition with original packaging, tags 100% intact.

For any issues
• Check if your item is eligible for return/exchange. All details are in this policy.
• Email at online@triumph-sports.com or Call us on +91 9773149258 within 7 days of receiving your item.
• Please mention your order number / Product / Issue with photos in the email to best highlight the problem..

Returns and refunds are eligible if
• Replacements are sent in cases where the product sent by Triumph is not matching as per the size chart of Triumph or in case of any defects in products / Wrong Products.

Returns/ exchanges will be processed only
• If the product is unused/unworn
• In original packaging with tags, manuals, packaging intact (not torn or ripped).
• If sent with proof of purchase – receipt/ invoice
• Returned with promotional items sent with the product

Shipping charges for return/ exchange
• For defective/damaged/wrong items we will ship back the item at no cost to you.
• For size returns you are required to ship the item to us with charges borne by you.
• The customer will be charged the reverse pick-up fee and also rework charges based on the nature of the rework. The rework shall take 5 working days per product.
• Original shipping charges are non-refundable.

Note
• Cancellation without reason by the customer will also incur 4% cancellation fee.
• A product may vary slightly in colour from the image shown on the website.
• A customer may exchange a product once.
• Return or Refund is not possible on Group Orders / Club Orders / Customise Orders.

In general, our team helps customers get the item they are happy with, we assist in genuine cases for return/exchange with the goal to make customer experiences great.